FAQ

In the search bar, enter the date and route of the ferry you want to book. Click search, enter the number of passengers, and if you have any, add pets. If you're leaving with a vehicle in tow, select the category-e.g., motorcycle, car, van, or camper-and also enter the vehicle's license plate and model. Once you have entered this data, our site offers you the companies and ferries to choose from: select the one that is most convenient for your needs. Once you've chosen your ship, select the accommodation you prefer. At the bottom, you'll also find a menu where you can add extra services like meals on board. Please double check your reservation, confirm and pay. You will receive your ticket by email and can also find and view it in your reserved area on Ferry4you.

Ferry4you is an online ferry booking site. Prices are automatically calculated on the company's rates. Select the date and route you want and calculate your personalized quote. With us you can compare prices from multiple companies and find the perfect price for you.

To book a ferry you need the identity documents of all passengers (valid identity card or passport). If you will be traveling with a car you need the make, model and license plate of the vehicle.

Yes, on the passenger page select the number of people who will travel. Divide them by age, children pay less than adults. To calculate the correct price based on the shipping company we need you to enter the precise age of the children.

Yes, you can book a trip on different lines. Be sure to book two different tickets, one for the outward and one for the return. If you have difficulties and prefer to have us do it contact us on whatsapp or by mail.

Some routes are not seasonal and therefore do not operate all year round. Try changing the date or time of your trip. Otherwise visit our destinations page, you may find an alternative route that suits you.

Yes, certainly. When selecting departures make sure you have selected the one-way departure. Our system will only make you select one date and one route.

The ticket includes everything you select during the reservation. The cost is automatically calculated based on the day and route of your trip. All the requests you select affect the cost: passengers, the vehicle, accommodation and extras (meals and insurance). 

No, as a result of changes in the conditions of sale of companies, it is not an option.

If you book with Ferry4you you will always be able to see and download your tickets from your reserved area in the profile. In addition, you will be sent a copy by email. Remember that for any need, you can always ask us. Contact us by mail to info@ferry4you.com or on whatsapp +39 331 9640742.

By purchasing a ferry ticket with Ferry4you, you will receive your ticket by email and can always retrieve it from your reserved area on our website. We recommend that you have a printed copy with you on the day of your trip.

We will send you the ticket directly to travel. If you don't receive it, you can retrieve a copy from your restricted area on Ferry4you. We recommend that you have a printed copy with you on the day of your trip. 

On our Ferry4you website you can only pay by credit card. To confirm tickets with other payment methods, contact us at the agency, by email at info@ferry4you.com or via WhatsApp +39 331 9640742. 

Yes, please contact us and we will provide you with the required documents. If you need an invoice, it will be sent to you by the shipping company, we can provide you with an accounting statement.

Ferry prices can change rapidly, especially during the high season. Shipping companies update costs according to request. On a very popular date (e.g. high season, long weekends, etc.) the ticket price will be much higher than on another date where there is not as much demand (e.g. low season, weekday departure, etc.). So if you find the right price, buy your ticket now. You may not find a better price.

There is no fixed rule but it is generally best to do it a certain amount in advance. The earlier you book your trip and the more you save, especially on the days when the routes open. Periodically, companies offer discounts, but there's no guarantee they'll actually save you money on your trip. If you want to stay up-to-date on openings and discounts, subscribe to our newsletter or contact us at whatsapp +39 331 9640742. We'll add you to our broadcast list.

Yes, but you could spend a lot and not find the accommodation you are looking for. Especially if you want to travel during high season, we recommend booking your trip as soon as possible.

It all depends on the dates and route you want to travel. If you want to book a long route, for example Genoa Olbia or Marseille Tangier, our advice is to book as soon as possible. If you are interested in a shorter route, such as Piombino Portoferraio, you can also book the day before departure. Make sure you have time to arrive at the port on time. Our advice for traveling by ferry in high season is to book in advance, arriving under the date you may not find a seat or the accommodation you want. If you are interested in discovering the tourist periods of destinations in the Mediterranean visit our relevant page. 

In the low season. Companies update prices based on demand, which is why it costs more during the high season. If you want to book a ticket for your summer holidays we recommend that you leave in June, July or September. By moving the trip even a few days you might be able to save money. If you want more information you can find our travel tips in the Blog. 

The price of your ticket is calculated based on the number of people, the type of car and the accommodation you select. If you leave your reservation pending and want to confirm it at another time, prices may vary because they update based on availability on the ship and company decisions.

To book a ticket, you need the identity documents of the people traveling. Before you leave make sure you have everything you need. Depending on your destination, you may need different documents. Check out our destinations page to learn more. 

Yes, even children regardless of age need ID to travel. Make sure you have all the necessary documents before departure. If you have any doubts, please consult our destinations page for more information. 

There is a lost property service on board, email us at info@ferry4you.com and we will contact the company from you. We hope we can help you find your items. 

The cost of height on the vehicle can vary, depending mainly on the company's conditions. Generally the cost is 50 euros each way, but it could also range from 30 and 200 euros. Be careful, if the availability of space in the garage has ended the height cannot be added. For this we recommend adding it directly at the time of booking.

To board a car you don't own, you need a proxy signed by the owner that authorizes you to travel. Also don't forget the vehicle booklet, which is always necessary to leave.

Yes, but you must have an authorization with you issued by the company that owns the vehicle, otherwise you will not be able to board.

Yes, but you must declare it at the time of booking. Otherwise they may not let you board once you arrive at the port or charge you large penalties (up to 200 euros).

Contact us at the agency by email at info@ferry4you.com or on whatsapp +39 331 9640742, it is not currently possible to book an export vehicle on Ferr4you.

The lists are built on an often incomplete car database, we recommend you enter a similar model and, if there are differences, change the vehicle size.

Yes, contact us and we will change the ticket for you. The operation may have modification costs, especially if the new vehicle is larger than the one included in the ticket.

Yes, the driver is a passenger like the others. Once on the ferry he cannot stay in his car and therefore he also needs to book accommodation.

No, it used to be possible but for security reasons it is no longer possible. If you have forgotten something in your vehicle you can go and get it but you must be accompanied by a crew member.

Yes, but they must be on the ticket. Each vehicle occupies a different space inside the ship's garage, so it is important to book in advance and enter the correct dimensions.

Yes, they are important for calculating ticket prices and managing ferry garage space. If you are traveling with a vehicle, select the correct category, such as car, van, motorcycle, or camper. Enter make and model, our system will directly update the vehicle dimensions. If you need a height or length greater than that indicated, change the fields you are interested in. Try to enter the correct information, if you pass it, on the day of departure they may charge you penalties.

Yes, once boarding is complete, all people will be invited to board the bridges. No one can touch your luggage in the garage. We recommend that you bring at least one piece of luggage to keep everything you need for your trip, especially if you spend the night on board.

When you notice the error please contact us by mail to info@ferry4you.com or on whatsapp +39 331 9640742 and we will change it for you. If you are already at the port don't worry, it can be changed at check in.

Yes, to make the change you must contact us by email at info@ferry4you.com or on whatsapp +39 331 9640742. We will need the correct data to enter within the reservation. There may be some modification costs.

Yes, please contact us by email at info@ferry4you.com or on whatsapp +39 331 9640742 and we will change the reservation for you. If you can no longer leave on your chosen day you can change the date or request a refund. The operation may have modification costs, companies do not always grant full refund of tickets.

It's not a problem, you can contact us and we will make the change for you, write to us by email at info@ferry4you.com or on whatsapp +39 331 9640742. Caution: Removing a person from the ticket does not always exist; the operation may have modification costs and a refund is not guaranteed.

Yes. If you need to change your ticket you can contact us by email at info@ferry4you.com or on whatsapp +39 331 5640742. Be careful, there may be some modification costs.

Yes. Often when you buy a ticket well in advance you need to change it before departure. In this case you can contact us by email at info@ferry4you.com or on whatsapp +39 331 9640742. Be careful though there may be some modification costs (in some cases they can be very high). We recommend changing your ticket as soon as you can, avoiding arriving close to the departure date.

Yes, but there is a window of time you have to respect. Tickets are generally valid for travel for 12 months, counting from the day of issue. You must travel within this period otherwise your reservation will no longer be valid. Check the directives of the general conditions of sale of the company with which you booked.

Yes, but it's a delicate operation. The amount of the refund depends a lot on the reason for the cancellation. If you cancel your ticket for personal reasons and it was booked at a non-refundable or changeable rate, you are not entitled to any refund. Sand instead you cancel the ticket after a date or time change made by the company, then you can request a refund or a transfer of the reservation. In general they are special operations, we recommend you to contact us and we will take care of it for you. Email us at info@ferry4you.com or on whatsapp +39 331 9640742.

No, a departure date must be entered in the reservation.

Maximum 30 days from the day of the request. If you need to request a refund, please contact us by email at info@ferry4you.com or at whatsapp +39 3319640742 and we will handle the transaction for you. 

Yes, but you are not always entitled to a refund.

No, but you can add them during the reservation. If you forgot and want to add them, contact us on whatsapp +39 331 9640742 or by email at info@ferry4you.com.

Ferries provide travellers with a range of bars, restaurants and self-service. To save money, we recommend purchasing meals before departure.

Each ferry is different but all include refreshment services such as bars, self-service and restaurants. Eating by ferry can also be expensive if prices change based on the type of service. To save money, we recommend purchasing food stamps before your trip. You can enter them directly at the time of booking, they are in the Meals section.

You can use your cell phone while traveling, but when you leave the coast, it may connect to the satellite network at a high cost. It's best to use the paid Wi-Fi service offered by individual shipping companies. You can purchase this service directly at reception, once on board. 

Ferries offer a wide variety of accommodations from the simplest armchair to the most comfortable suite. By purchasing a bridge passage you can board the ship but you must spend the journey in the common areas. With an armchair you can sit inside one of the designated rooms, but not without a lot of privacy. By booking a bed you can share a cabin with other people and spend the trip in company. By selecting a cabin you will have a private space to spend your travel hours. With the suite you have all the space you want and a large spacious bed. For more information read the article on our blog. 

Yes, there are toilets on board the ferries near the common areas and armchairs.

There are various types of cabins to choose from on board the ferries. Generally, cabins of 2, 3 or 4 people are found. The main difference besides the capacity is the location of the accommodation on the ship, cheaper interior, exterior, with a sea view window, both have bunk beds inside. For those who want to travel with maximum comfort they can choose the suite, a room with a double bed and a small living room. You can select the right cabin for your trip within the menu.

Both, you choose the one you prefer. On board, the company provides travelers with both private cabins and beds. If you choose to book a private cabin, you pay more but have all the space for yourself or your family. If, however, you only reserve a bed, share the cabin with other people. Shared cabins are divided and distributed according to gender, male or female.

Some ferries have long routes and have to call at multiple ports. Nothing changes for passengers already on board. People and vehicles remain on board, only people who have purchased a ticket to the port of call will disembark. Some examples of routes with a stopover are those heading to Morocco, lasting an average of 48 hours, which stop in Barcelona from Genoa before departing for Tangier.

Yes, the ferries offer a range of handicap cabins for people with disabilities. If requested, you can also have assistance during boarding. If you need these services, they must be requested at the time of booking, contact us and we will make the request to the companies from you. Email us at info@ferry4you.com or on whatsapp +39 3319640742.

Shipping companies provide travelers with special needs with some tailor-made services. If you need a handicap cabin you must inform us at the time of booking, we will request it from the company. To do this, we will need a document certifying the passenger's disability. There are few special cabins, and companies rely on them to distribute them. If you need boarding assistance, you can request it at the port on the day of departure.

Yes, shipping companies offer assistance during boarding. To use it you can request it from the port staff directly on the day of departure.

Absolutely not. Only people who have reached the age of majority (18+) can travel alone. Minors must always be accompanied by their parents. In case they have to travel with a relative they need a proxy signed by the parents.

Minors must always travel accompanied. If they have to leave with a relative, he or she must have a proxy signed by the parents. In the absence of a document, passengers will not be on board.

Yes, with a proxy signed by the parents or the minor's legal representative.

Yes, pets are allowed on board the ferries. You will be able to take them with you on bridges, in common areas but not in bars or restaurants. There is also a kennel service on the ships. If you are traveling with animals other than cats and dogs please contact us to ensure they are allowed on board. You can email us at info@ferry4you.com or on whatsapp +39 331 9640742.

By ferry, you can take your four-legged friends with you. If they are animals other than dogs and cats, contact us to make sure you can take them on board. Generally birds are not accepted. Email us at info@ferry4you.com or on whatsapp +39 331 9640742.

Like all passengers, our four-legged friends also need their documents to travel. Make sure you have the animal's health record with you, it contains important information such as vaccines, cip and the owner's contact information.

On board the animals cannot roam freely. If you have an animal you have to keep it on a leash and you cannot access some areas of the ferry such as bars and restaurants. Many pet owners choose to spend the journey on the ship's outer decks. Others, however, prefer to take advantage of the services offered on board such as the kennel or 4-legged cabins.

Yes, all ferries have a kennel on board. This space can be internal or external depending on the ferry and company you are traveling with. If you don't want to leave your pet in the hands of strangers, you can buy a 4-legged cabin to stay together. Cabins of this type are fewer than common ones, so they may finish earlier and not be available on all departures.

If you already have a reservation you do not need to go to the ticket office. Upon your entry, a port operator will scan your ticket and automatically check in.

It depends on your destination. If the departure is national you can arrive even 2 hours before the departure. If, on the other hand, it is an international departure you must pass customs checks, we recommend to be at the port at least 6 hours in advance. If you have any doubts check your ticket, the recommended arrival time is indicated close to the departure time.

It is not necessary to have the paper reservation, but we recommend it anyway. Operators at the port generally prefer it, and especially in long-waiting situations during boarding, a phone could run out of battery, creating many problems.

You must have with you a copy of the ticket, preferably printed, the passengers' identity documents (valid identity card or passport). If you are traveling with a car you must have the vehicle registration document. In case of international destinations you must have the necessary documents for entry into the country, if you want to know more check our destinations page. 

For ferries, you do not check online. It is done directly at the port on the day of departure. Make sure you have your ticket with you, preferably printed, an operator scans the code on the reservation and verifies that the details match the people and vehicle present at boarding.

On your ticket, the departure time, arrival time and duration of the crossing are indicated next to the route. Another indication to look at is the recommended time of arrival at the port.

Absolutely not. Passenger and vehicle availability is limited; you can only board at the port indicated on the ticket. If you show up at another port, the operators won't let you in. Make sure you arrive at boarding at the right port, at the time and date indicated on your ticket otherwise you cannot leave.

Even if it's your first time boarding at a port, don't worry, there are precise directions to follow to get to the ferry. Typically, company staff will indicate the direction to take to reach the dedicated boarding point for your departure.

On online directions services, such as Google Maps, or on the websites of shipping companies. Once you arrive at the port, the company staff will show you the direction to take.

There are no universal sizes or specifications, it depends on the shipping company you travel with. Generally, you can carry a maximum of two bags per person. Once on board you can take them to the cabin with you, if you have booked a chair you can store them in the appropriate lockers (be careful, there is not always space available). For more information, check the company's website or contact us at the agency by email at info@ferry4you.com or on WhatsApp +39 331 9640742.

Even ferries like airplanes have hazardous materials that I cannot transport. If the items do not fall into the category then you can take them with you, however you must declare them at the time of booking. If you have special needs or simply need help contact us, by mail to info@ferry4you.com or on whatsapp +39 331 9640742, we will book for you. 

Unlike planes, there is no baggage limit on ferries. However, there are some general guidelines to follow; companies recommend carrying a maximum of two bags per person. If you are traveling with a vehicle we recommend that you leave all your suitcases on board and carry only what you need for the crossing.

Once on board you can bring your luggage with you. If you don't want to keep it with you but don't have private accommodation, you can use the appropriate lockers (be careful, there isn't always space available), otherwise you can take them to the cabin with you.

In these cases, you are notified in advance by SMS or email from the company. You are generally offered the option to travel with the same ticket on another date or to request a full refund of your ticket.

It depends on the amount of delay. The company sends you a text or email to notify you of the change. If the delay is a few hours presented directly to the port respecting the new timetable. If the departure is moved to another day, you can decide to leave on the new scheduled date or request a full refund of your ticket.

In these cases, you are notified in advance by SMS or email from the company. You should generally receive it in the days before departure, so you have time to organize accordingly.

When the ferry is cancelled the company offers you a date change on a date chosen by them. If this change does not meet your needs you can change the date, but the change may have costs, or require a full refund. In both cases, contact us and we will handle the operation for you. For changes, please contact us by email at info@ferry4you.com or at whatsapp +39 331 9640742.

If one of these situations occurs, departures may be postponed for a few days. You are notified directly by the company via text message or email. In case of travel you can request a change or refund of the ticket.

In bad weather, ferries cannot travel. Companies usually reschedule passengers for departures on the following days. If this solution does not satisfy you you can ask for a change or refund of the ticket.

The company offers a free date change to reschedule passengers to another date. In case of strikes or bad weather you are contacted directly by the company via SMS or email. Make sure you enter your contact details correctly when booking.

The terms and conditions of sale of our site can be found at the bottom of our pages. In case you are interested in the policies of shipping companies you must visit the dedicated sections on their sites. If you have a specific question, please contact us by email at info@ferry4you.com or at whatsapp +39 331 9640742. We may have the answer for you. 

At Ferry4you you can pay for your tickets by credit card. If you are a Travel Agency and have an active profile you can use the Wallet and upload your credit with a bank transfer. For other payment methods, contact us by email at info@ferry4you.com, at whatsapp +39 331 9640742 or visit us at an agency in Milan.

Children pay less on ferries than adults. For passengers under 12, all companies charge a reduced fare. If you are interested in particular promotions we recommend that you subscribe to our newsletter or contact us at whatsapp +39 331 9640742. We regularly send you active offers and news from the maritime world.

Children pay less than other passengers, but there are special fares when it comes to group travel. If you are interested in booking a student group or a trip for more than ten people, please contact us and we will provide you with a quote. The dedicated email is alessandra@ferry4you.com.

Companies often make discounts or promotions but it can be difficult to keep up with new developments. By subscribing to our newsletter, you receive our promotional emails about offers and openings for reservations. Or you can write to us on whatsapp +39 331 9640742 and we will send you the news via broadcast messages.

Yes, they are applied on ferries to Sardinia, Sicily and Corsica. Companies offer discounted rates to allow residents to save on their travel to and from home. To use it, you need an identity document certifying your residence on the island.

Yes, most companies offer special rates for package travel. To fall into this category, the ticket must include at least 10 people and 5 cars. Some companies like Grimaldi Lines are exceptions and require a minimum of 20 people. If you want to book a group contact us and we will give you a personalized quote. The dedicated email is alessandra@ferry4you.com.

Each company has different rates. Usually, if you book an organized trip, you can take advantage of a reduced price. Be careful, in high season shipping companies accept a small number of groups, be sure to book in advance.

Discounts are generally applied directly to the ticket price. Our site automatically calculates the updated cost. If you want to stay up to date on all active discounts subscribe to our newsletter or contact us at whatsapp +39 331 9640742 to receive our broadcast messages. 

We as an agency and as Ferry4you handle passengers and tourist travel. To book the goods you must go directly to the dedicated office of the shipping companies. You can find the contact directly on their site.